Michaels

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4.5

( 9 reviews )

Discount Store, Arts & Crafts

Open 09:00 AM - 09:00 PM See Hours

9041 Southside Blvd Ste 140, Jacksonville, FL 32256, United States

+1 9043-633-618

Michaels is a well-known chain retailer that specializes in art and hobby supplies, as well as home decor. With a focus on creativity and self-expression, Michaels offers a wide range of products and services, including custom framing and skill-building classes. The store is known for its friendly and knowledgeable staff, who are always on hand to assist customers with their crafting needs. Michaels is committed to providing high-quality selections and exceptional customer service to its patrons. In addition to in-store shopping, Michaels also offers kerbside pickup and delivery options for added convenience. With a strong presence in the arts and crafts industry, Michaels continues to be a go-to destination for hobbyists and creatives alike.

Amenities and More

Kerbside pickup
Credit cards
NFC mobile payments
In-store shopping
Quick visit

Reviews

4.5/5

9 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Cindy luo

March 22, 2024

I use there online app all the time. I have never had any problems and when I shop in the store there is always a smiling face to greet me and there is always someone there to answer or help me if need be. I also love the prices and the selections of items in store and online.

Chris federspiel

March 22, 2024

Just waited at framing counter forever and not one person around working today! Lady walked up behind me and an employee walked up and started helping her as I stood there flabbergasted! Never again will I waste my time in these stores!

Veronica jones

March 22, 2024

The staff in this store are amazing. So helpful and friendly. The store is really organised and tidy. Probably the best one I have visited .

Steve thompson

March 22, 2024

This Michaels is super organized and stocked! They had everything I was looking for, even the things that other stores were sold out of. The main reason I am writing this review is the employees. The employees at this store are so kind and helpful! They’re available to answer questions and provide a speedy checkout. It is, also, nice to see how they are willing to help each other when needed.

Emily goodwin

March 22, 2024

What's not to love about Michaels? Lol They have sooooooo many Christmas items and decorations in here.....plus fun, creative things to make gifts for your friends and family! There is always something on sale. You can order online too......great ideas. Great staff! I was there to pick up things to decorate for my girlfriends birthday party! :)

Ed teune

March 22, 2024

Jasper is the best. We just came in to get some late ornaments, and Jasper was a ray of sunshine on a literally stormy day. Prices were great!

Alex hernandez

March 22, 2024

Stopped back in the create a military shadow box...great employees who hands on helped. Continues to be a 5 ⭐ shopping experience. What's not to love. Had everything we were looking for and then some. Bill needed 4x6 photo sheets for about 100 pictures and I needed a few 4x6 small 36 or less photo books. We found both mine were $1.99 each and Bill's sheets were $11.99. I then found gift box's at 70% off plus a few more things. This is a great crafts place and will return as we are looking to do a box photo of some of Bill's military things including his badge from his time in the USAF.

Keith c

March 22, 2024

Southside Blvd location 08/17/2023 What a huge disappointment! No associates except at the checkout. Spent 30+ minutes in framing aisles and never had one associate approach us offering customer service! We had an issue at the checkout regarding my retirement discount card. The cashier called the manager who said he did not know about retirement discount cards. (This is the second time corporate failed to mail me a current discount card). He never came out from wherever he was in the store. Never tried to assist the cashier or me as a customer! Extremely poor leadership on his part. He could have came to the front of the store to assist me (and learn about retirement discount cards). It took me 5 minutes to place a call to Michael's HR and a new card is on the way! Instead his lack of leadership n concern cost him a $150.00 sale!!! BTW it was VERY QUIET in the store. I don't think there were 4 customers in the entire store!! Extremely poor leadership and service.